Privacy Policy for Solociti

Last Updated: November 12, 2026

This Privacy Policy describes how Solociti Tech ("we," "us," or "our") collects, uses, and protects your information when you use www.solociti.com, struxt.solociti.com, and our web design, editing, and publishing platform ("Struxt").

1. Information We Collect

  • Account and Access Data: When you create an account or sign in, we collect your user ID, email address, name, account roles, and project permissions.
  • Session Data: We use a secure authentication session cookie (expiring after 7 days) stored in our database to keep you logged in.
  • Project and Collaboration Data: We store your project names, descriptions, site/editor content, uploaded files and assets, custom domains, publishing settings, project snapshots, and audit logs (recording who created or updated items and when). If you invite collaborators, we collect their email address, assigned roles, and any invitation message.
  • Published-Site Form Submissions: When visitors submit forms on a published site, we collect the submitted form fields and attachments, along with the submitter's IP address, user-agent, and submission timestamp.
  • AI Pilot Data (If Enabled): When you use AI features, we process your prompts, conversation history, AI responses, project context sent to the AI, tool inputs/outputs, selected model, timestamps, and token usage.
  • Technical Logs, Error Tracking, and Analytics:
    • Server & Error Logs: To diagnose issues, maintain security, and provide support, we collect server logs and error-tracking telemetry (such as request timestamps, IP addresses, HTTP methods, hostnames, URLs, user-agent strings, stack traces, and browser/device state).
    • Analytics & Usage Details: We collect usage metrics including request paths, status codes, project identifiers, browser/OS/device types, and approximate location (country, region, city) derived from your IP address.

2. How We Use Your Information

We use the collected information to:

  • Operate and maintain the Struxt editor, hosting, and publishing services.
  • Authenticate users, manage accounts, and enforce project permissions.
  • Deliver published-site form submissions and send email notifications.
  • Provide AI Pilot features when enabled.
  • Monitor service health, resolve errors, prevent abuse, and provide support.
  • Analyze site performance and measure the effectiveness of our advertising campaigns.

We never sell your personal information to third parties.

3. Cookies and Tracking Technologies

  • Essential Cookies: We use a first-party authentication session cookie to keep you logged in.
  • Analytics and Ad Measurement: We do not display third-party ads on our platform. However, we use third-party analytics and advertising tags (see Section 4) to collect usage details (such as page views, session duration, and browser/device information) and measure the effectiveness of our external advertising campaigns. You can disable or clear cookies at any time through your browser settings.

4. Service Providers and Data Storage

  • Self-Hosted Infrastructure: Our core databases, caching systems, metrics storage, authentication services, and email delivery servers are self-hosted by us.
  • Third-Party Services:
    • Analytics & Advertising: We use Google Analytics, Google Ads (Google), and Meta Ads (Meta Platforms) to analyze site traffic and measure our external advertising campaigns.
    • AI Providers: When you use AI Pilot, your prompts and relevant project context are sent to the third-party AI provider for the model you select in the interface (OpenAI is selected by default).
    • Error Tracking: We use third-party error monitoring services to capture and diagnose application errors.
  • Hosting Location & Transfers: Our infrastructure is hosted in data centers in Quebec, Canada, and some data may be processed in Nova Scotia, Canada. By using our services from outside Canada, your information is transferred to and processed in Canada.

5. Data Retention and Deletion

  • Metrics & Server Logs: Published-site usage metrics and select server logs may be retained for up to 1 year.
  • Projects: Deleted projects are permanently removed after a 14-day grace period, including associated project records, form submissions, uploaded assets, publishing data, and AI chat histories.
  • Accounts and Backups: Account information is retained while your account is active. System backups are automatically rotated and overwritten on a rolling schedule.

6. Your Rights and Choices

  • Published-Site Visitors: For data submitted through forms on websites built and published by our customers, the respective website owner controls that data. Please contact the site owner directly to manage your submission, or reach out to us for assistance.
  • Account Holders: Depending on your location, you may have the right to access, correct, export, or request deletion of your personal information. Contact webmaster@solociti.com to submit a request.

7. Children's Privacy

Our services are intended for a general audience and are not directed toward children. Users under 16 may only create an account and use the platform with the permission and supervision of a parent, legal guardian, or authorized educator (such as for a classroom project).

We do not collect age information during registration. If you are a parent, guardian, or educator and believe a minor has provided personal information without appropriate permission, contact webmaster@solociti.com and we will promptly delete the account and associated data.

8. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact: